
| Who? | For anyone who needs to communicate in business across cultures and geographies. |
| Why? | Fortunately, most of us do not work in environments where a communication mistake can lead to life-or-death consequences. However, there are entire industries that do. One such example is the aviation industry, specifically air traffic controllers. We borrow their best communication practices to improve global communication in business situations.
We then explain how these best practices can be applied to the most common global business communication situations: face-to-face daily office communication, virtual communication (Zoom, WebEx, Teams, Google Meet, etc.), and digital communication (email, social media). |
| What? | A combination of best practice, such as:
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| How? | RSVP Colourblind©, role plays, real plays |











